Shipping policy
Nilerise Shipping Policy
Processing Time:
Orders are processed within 1-2 business days after receipt of payment. Orders are not processed on weekends or holidays. You will receive an email notification once your order has been shipped, including tracking information (if applicable).
Shipping Methods & Rates:
We offer various shipping options to suit your needs. Shipping rates are calculated at checkout based on your location and the size of your order. Delivery times vary depending on the shipping method selected and the destination address.
- Standard Shipping: 5-7 business days (estimated)
- Expedited Shipping: 2-3 business days (estimated)
- Overnight Shipping: 1 business day (estimated)
International Shipping:
We currently offer international shipping to select countries. International orders may be subject to customs duties and taxes, which are the responsibility of the customer. Delivery times for international orders may vary and are subject to customs processing.
Order Tracking:
Once your order has shipped, you will receive a tracking number to monitor the status of your package. Please note that it may take 24-48 hours for tracking information to update in the system.
Shipping Delays:
While we strive to ensure timely delivery, please note that shipping times may be affected by factors beyond our control, such as weather, holidays, and courier delays. We appreciate your patience.
Incorrect Address:
Please ensure that your shipping address is accurate before completing your order. Nilerise is not responsible for delays or issues caused by incorrect or incomplete address information. If there is an error, please contact us immediately at [insert contact details] to make changes before your order ships.
Lost or Damaged Packages:
Nilerise is not responsible for lost or damaged packages once they are in the hands of the shipping carrier. If your order is lost or damaged, please contact the carrier directly with your tracking information. If you believe your package was lost or damaged during transit, please reach out to our customer support team for assistance.